This section of our website provides you with some useful information about us and information which we are required to disclose to you by The Law Society of England and Wales, the Solicitors Regulation Authority and regulations such as the Provision of Services Regulations 2009. If you require further information please contact us or write to us at our registered office.

Corporate

Tallar is the business name for Tallar LLP a limited liability partnership registered in England and Wales under number OC346605. Tallar’s registered office is at 44 Kingscote Road Edgbaston Birmingham B15 3JY. A list of the members of Tallar LLP and of the non-members who are designated as partners and their professional qualifications is open to inspection at its registered office. Tallar LLP is authorised and regulated by the Solicitors Regulation Authority of England and Wales.

Tallar LLP is registered for Value Added Tax purposes with VAT registration number 977 8145 62

Tallar LLP maintains professional indemnity insurance to cover the legal services that it provides in accordance with the Solicitors’ Indemnity Insurance Rules. In accordance with the disclosure requirements of the Provision of Services Regulations 2009 details of our compulsory professional indemnity insurance in England and Wales are as follows: Our current  insurer is International General Insurance Company (UK) Ltd and the policy number is P/PIA/10560.  Please contact us for further details of this policy.  Tallar LLP reserves the right at any time to reduce its professional indemnity insurance cover to the minimum level of professional indemnity insurance which it is required by  law or regulations applicable to it and to change its insurers.

Regulatory

Our representative body is the Law Society of England and Wales. The Solicitors Regulation Authority of England and Wales (the SRA) is the independent regulatory and disciplinary body of the Law Society.

The rules of professional conduct which apply to solicitors are set out in the Solicitors’ Code of Conduct 2007 a copy of which can be found at https://sra.org.uk/solicitors/handbook/code/content.page.

Our Terms of Business

For each matter for which our services have been retained, we provide our clients with our terms of engagement in writing which include, amongst other things, details of the fees agreed with each client, scope of the work and our general terms of business. Our general terms of business are available to our clients on request.

Complaints Procedure

We are committed to providing our clients with superior advice and service and we take great pride in our work. If a problem should arise or you wish to make a complaint, please contact the partner responsible for your matter in the first instance. Alternatively, you can write to Tallar’s senior partner Andrew Harrison at 44 Kingscote Road Edgbaston Birmingham B15 3JY. Our client complaints procedure is available on request.

If we are unable to resolve the issue for you by following our complaints procedure, you can contact the Legal Ombudsman by post at P.O. Box 6806, Wolverhampton, England WV1 9WJ, or by telephone at +44(0)300 555 0333 or by email at enquiries@legalombudsman.org.uk.  There are time limits for making complaints to the Legal Ombudsman, details of which can be found at www.legalombudsman.org.uk.

Normally you will need to bring your complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint and one year from when you realised there was a concern.  If your complaint is about a bill, you may also apply to the court for an assessment of the bill under Part III of the Solicitors’ Act 1974.  If all or  any part of the bill remains unpaid, we may be entitled to charge interest.

Privacy Notice

Who are we?

Tallar LLP is a limited liability partnership incorporated in England and Wales and is a ‘controller’ under the General Data Protection Regulation and the Data Protection Act 2018.

Whose data do we hold?

We may hold data about the following people:

•           Employees
•           Clients
•           Suppliers and service providers
•           Advisers, consultants and other professional experts
•           Complainants and enquirers

 

What data will we collect?

We will only collect information from you that is relevant to the matter that we are dealing with. In particular, we may collect the following information from you which is defined as ‘personal data’:

•         Personal details
•         Family, lifestyle and social circumstances
•         Financial details
•         Business activities of the person whose details we are processing

 
Special Categories

We may also collect information that is referred to as being in a “special category”. This could include

•         Physical or mental health details
•         Racial or ethnic origin
•         Religious beliefs or other beliefs of a similar nature
•         Criminal convictions
•         Sexual orientation

 

Basis for processing

The basis on which we process your personal data is one or more of the following

•        It is necessary for the performance of our contract with you
•        It is necessary for us to comply with a legal obligation
•        It is in our legitimate interests to do so
•        You have given us your consent (this can be withdrawn at any time by advising a partner of Tallar LLP)

 

How will we use your data?

We may use your information for the following purposes:

•         Provision of legal services including advising and acting on behalf of clients
•         Promotion of our goods and services
•         Provision of education and training to customers and clients
•         Maintaining accounts and records
•         Supporting and managing staff

 

Who will we share your information with?

Under our Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:

•         Barristers
•         Courts and tribunals

 

Where you authorise us we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.

 

How long will we keep your information for?

We will normally keep your information throughout the period of time that we do work for you and afterwards for a period of six years as we are required to do by law and also by the Regulations that apply to us. ln some cases (for example where we have prepared a deed for you) we may retain your information for a longer period and we will advise you of this at the time. More information is set out in our data retention policy which is available on request from a partner of Tallar LLP.

 

Transfers to third countries

We may from time to time transfer your personal data to a country outside of the EEA. Normally this will be necessary for the performance of your contract with us or for the exercise or defence of legal claims on your behalf. Sometimes we may transfer for other reasons and we will take reasonable steps to ensure that appropriate safeguards are in place at all times.

 

Security arrangements

We shall ensure that all the information that you provide to us is kept secure using appropriate technical and organisational measures. In the event of a personal data breach we have in place procedures to ensure that the effects of such a breach are minimised and shall liaise with the ICO and with you as appropriate. More information is available from a partner of Tallar LLP.

 

What rights do you have?

You have the following rights under the GDPR:

•         Right to be informed
•         Right of access
•         Right to rectification
•         Right to erasure
•         Right to restriction of processing
•         Right to data portability
•         Right to object
•         Rights concerning automated decision-making and profiling

 
Right of access

You have a right to see the information we hold about you. To access this you need to provide a request in writing to any partner of Tallar LLP, together  with  proof of identity.  We will usually process your request free of charge and within 30 days however we reserve the right to charge a reasonable administration fee and to extend the period of time by a further two months if the request is manifestly unfounded or vexatious and/or is very complex.

Full details are available in our data subject access policy which is available on request from any partner of Tallar LLP.

 

Right to erasure

You have a right to ask us to erase your personal data in certain cases (details may be found in Article 17 of the GDPR).

We will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by Jaw or regulation, or that is required to exercise or defend legal claims.To exercise your right to erasure please contact any partner of Tallar LLP.

 

Who can you complain to?

If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact Andrew Harrison at andrew.harrison@tallar.com. If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.orq.uk